Frequently Asked Questions
Everything you need to know about your MedLab International order
What is the standard shipping timeframe for international orders?
We offer worldwide shipping with an average delivery time of 7-14 business days, depending on your location and customs processing.
How can I track my order once it has been dispatched?
Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.
What is your return policy for fashion items?
We accept returns within 30 days of delivery, provided the items are unworn, unwashed, and have all original tags attached.
Do you offer size guides for your apparel collections?
Yes, every product page includes a detailed size chart with measurements in both inches and centimeters to help you find the perfect fit.
Which payment methods do you currently accept?
MedLab International accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.
Are the materials used in your clothing sustainably sourced?
We are committed to ethical fashion; 80% of our current collection is made from organic cotton or recycled synthetic fibers to reduce our environmental impact.